Privacy Policy

This Privacy Policy explains how Garbanzo Group LLC, doing business as Rocket Site Systems, collects, uses, discloses, and protects personal information when you visit rocketsitesystems.com, contact us, book a call, request information, or otherwise interact with services that link to this Policy.

This Policy does not govern a client's own website or personal information a client collects through systems we build or manage. In those situations, the client is generally responsible for its privacy practices and we process information on its behalf.

Depending on how you interact with RSS, we may collect:

• Contact and business information such as name, company, email, telephone number, website, and service area.
• Inquiry and project information such as messages, goals, budget, requested services, appointment details, files, and feedback.
• Transaction information such as billing contact, purchase, invoice, payment status, and limited transaction details. Payment processors collect full payment credentials directly.
• Device and usage information such as IP address, browser and device type, referring pages, pages viewed, approximate location, and diagnostic or security data.
• Communication preferences, consent, and opt-out records.

• Directly from you when you contact us, submit a form, or book a call.
• Automatically through cookies, logs, pixels, and similar technologies when enabled.
• From service providers supporting our CRM, hosting, scheduling, communications, analytics, security, payment, and operations.
• From public sources, referrals, social platforms, business directories, or partners where permitted by law.

• Respond to inquiries, schedule calls, and provide requested information.
• Prepare proposals and deliver, support, and improve our services.
• Operate, personalize, maintain, secure, and troubleshoot the Site.
• Manage contacts, leads, client relationships, transactions, and internal records.
• Send service, account, administrative, and, where permitted, marketing communications.
• Understand Site usage, prevent abuse, comply with law, enforce agreements, and protect rights and safety.

We and our service providers may use cookies, local storage, server logs, pixels, and similar technologies to keep the Site functional, remember preferences, understand traffic, measure performance, prevent abuse, and improve services. Most browsers let you block or delete cookies; doing so may affect Site features.

We may disclose information to service providers, professional advisers, business transaction parties, authorities when required or reasonably necessary, and other parties at your direction. RSS does not sell personal information for money. We do not share mobile numbers, text-message originator opt-in data, or SMS consent for third parties' own marketing.

You may unsubscribe from marketing emails using the message link and opt out of marketing texts by replying STOP. Reply HELP for help. Consent to marketing texts is not a condition of purchase. Necessary transactional and service communications may continue where permitted.

RSS may process information about a client's customers, prospects, or users at the client's direction. The client determines why and how that information is used and is responsible for notices, consent, and responding to privacy requests. Contact that client directly for requests concerning information submitted to it.

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and consent records, comply with legal and accounting duties, resolve disputes, and enforce agreements. We may delete or de-identify information when it is no longer required.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system can be guaranteed completely secure. Do not submit passwords, complete payment-card numbers, government identifiers, health information, or similarly sensitive data through general inquiry channels.

Depending on where you live and subject to legal exceptions, you may have rights to request access, correction, deletion, or a copy; opt out of certain processing; appeal a response; or withdraw consent. Email us using the Contact section. We may verify your identity and authority before responding.

The Site is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information.

The Site may link to services RSS does not control. This Policy does not apply to those third parties. Review their privacy notices before providing personal information.

RSS is based in the United States, and we and our service providers may process or store information in the United States and other locations where they operate. Where required, we use appropriate safeguards for cross-border transfers.

We may update this Policy as our services, practices, or obligations change. The Effective date shows when it was last revised. We will post updates here and provide additional notice when required by law.

For questions or a privacy request, email wes@rocketsitesystems.com. Please do not include passwords, payment-card details, or other sensitive information in a general email.